Shipping and Delivery

TRANSPORT, DELIVERY TIMES AND SHIPPING COSTS:

We pay a lot of attention to the delivery of your order. Of course, we can adapt to all your requirements : delivery imperatives, gift delivery, exact date etc.

According to our possibilities, we will always find solutions to satisfy you. The ordered products are delivered to the address you have given us. By delivery, we mean the dispatch from our warehouse to your home of the item(s) ordered.

Our ASM couriers will not necessarily make an appointment with you for delivery.

If you are not at home at the time of delivery, the carrier will leave a transit notice in your letterbox with your contact details so that you can call them to make a new appointment.

In order to avoid delivery incidents (wrong addresses, not finding someone at home, etc.), it is essential to correctly fill in all the fields requested when formalising the order.(*1) Taxes and formalities at origin and destination not included in the tariff. You can contact the customs offices in your country to request detailed information about these costs.

(*2) The destinations of Corsica, Sicily, Isle of Man and Channel Islands have a supplement of 15.00 euros on the original country fare.

(*3) Customs formalities at origin included in the tariff. Fees at destination and taxes excluded.

Online shopping is exclusively for the countries listed in the table. Under no circumstances will deliveries be made to PO Boxes. For logistical reasons, there are certain areas of mainland Spain where home delivery is not possible. The carrier will contact the customer to provide the nearest collection point.

All online orders will be processed between 7:00 and 15:00 in the morning. Any order placed after 15:00 will be processed the next day, with the delivery time counting from this date. Once the order is served from our warehouse it cannot be modified or cancelled.

If your order is sent to the Canary Islands remember that it is necessary to indicate your ID in the comments of the order or in the additional information of your address, otherwise the delivery times could be affected.

All shipments are made through the ASM shipping agency and its corresponding partners in the delivery countries. As soon as the package leaves our warehouse you will receive an e-mail with a tracking number and you will also be notified of its status.

For deliveries to other areas, doubts or comments about your order you can consult at info@emwey.com

Where is my order?

If after the delivery period has passed and you still have not received your order, you can find out its status by going to the www.asmred.como website and sending an e-mail to info@emwey.com indicating your order.

Emwey Sport S.L. reserves the right to modify the method of shipment and delivery times without prior notice due to logistics needs

SHIPPING COSTS

Peninsular SpainFree with Post Office(Up to 7 working days)
Peninsular Spain4 with Correos Express(3 – 4 working days)
Balearic Islands4 with Correos Express(3 – 4 working days)
Canary Islands (Maritime) (*1)4 with Correos Express(8 – 10 working days)
Ceuta and Melilla4 with Correos Express(5 – 7 working days)
Europe zone AFrance, Germany12.15 GLS
Europe zone BUnited Kingdom (UK), Italy, Belgium, Austria14.59 GLS
Europe zone CSwitzerland19.79 £ GLS

(*1) Taxes and formalities at origin and destination not included in the tariff. You can contact the customs offices in your country to request detailed information about these costs.

(*2) The destinations of Corsica, Sicily, Isle of Man and Channel Islands have a supplement of 15.00 euros on the original country fare.

(*3) Customs formalities at origin included in the tariff. Fees at destination and taxes excluded.